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Testimonials and Endorsements
One of the main reasons for projects of all sizes failing to deliver is the project manager’s lack of soft skills for managing people. In this book Peter helps you to develop the skills in dealing with team members and stakeholders that are essential to be a successful project manager.
David Lillicrap
There is still lots of room for improvement in project delivery performance in all sectors. In most cases vast improvement can easily come from all project players really understanding each other better and having higher quality relationships and interactions. NLP is a perfect technique to help all project players to improve in this area – enabling misunderstandings to be avoided or spotted and difficult issues confronted which will lead to better project outcomes. I recommend that all project players spend time to learn from this topic and improve their own capability and performance.
Martin Samphire
Project Managers need a range of hard and soft skills to drive project management processes to deliver successfully. I am clear that using associated PPM tools and applying learning is not enough on its own. Peter’s book brings analysis, insight and valuable pointers to improving those very important soft skills such as building rapport with stakeholders, handling difficult situations and being assertive. I recommend Peter’s book, read it and help improve both your personal performance and your team’s performance.
Paul Hirst
‘I would struggle to recommend another book that covers the tricky subject of how we become better at the people aspects of project management. I think the mark of any good book is that you find yourself recommending it when in conversation with others, which is what happened just the other day. A friend, who is currently working in a change management environment, was talking about interesting times in her organisation. It was the age-old problem of a few “trouble makers” who are showing resistance to change. I piped up that there are loads of examples and approaches you could take with NLP, and there’s this book I’m reading…’
Lindsay Scott, Director, Arras People project management recruitment
Method and process are important in project management, but knowing how to use them is even more so. Most project managers can increase their effectiveness most by developing their soft skills, recognising that finesse can be more effective than brute force. Once developed, they will find that their skills are much more transferable across not only project types, but whole industry sectors. This book showing the application of tools like NLP to develop competences will help you on that journey and will certainly whet your appetite for more. Peter’s lively style is compelling and benefits from his imaginative use of appropriate quotations and personal anecdotes. For me this book throws light on a major component of our journey towards greater professionalism in project management.
Bob AssiratiDeputy PresidentBCS – The Institute for Information Technology Honorary Fellow, Association for Project Management Major Projects Director, Office of Government Commerce
Projects are delivered by people, success is getting teams of people to work together for a common goal. Project processes, tools and techniques help in delivery, but they are used by people. There are many texts on the process used in project management and they are relatively straightforward to understand and learn, people are more complex. This book on the people side of project management provides structure to help you as a project manager, and the teams around you, deliver successful projects. Peter has made this subject an enjoyable read bought to life with practical illustrations from his own extensive project management career. I have no hesitation in recommending this book to project professionals whether starting out on their career, or those with more experience seeking to constantly improve their performance.
Alistair Godbold Deputy Chairman, APM
I found the book very well structured in the way it combined the theory of NLP (at not too intense a level) with practical exercises and examples, and very well written. I thought that a PM who took it seriously and followed the book right through would develop some very good people skills, whether or not they decided to take it any further. The book is about the ‘soft skills’ of Project Management, which are so often ignored; indeed I would strongly recommend it to any Manager who recognises the need to work with and through people.
Sally Smedley, HR Director and executive coach
As Project Managers, there is a continuing need to take our skill base to the highest level. This book will surely add to your skill set, particularly in the challenging area of ‘soft skills’.
John Chrastek MSc MAPM MCIArbChairman, London Branch of APMTechnical Director, Project Management, Jacobs Engineering Ltd
Project Managers need a range of hard and soft skills to drive project management processes to deliver successfully. I am clear that using associated PPM tools and applying learning is not enough on its own. Peter’s book brings analysis, insight and valuable pointers to improving those very important soft skills such as building rapport with stakeholders, handling difficult situations and being assertive. I recommend Peter’s book, read it and help improve both your personal performance and your team’s performance.
Paul HirstHead of PPM capability, HMRC
If all books placed as much importance on soft skills as this one then perhaps we might start to see a sea change in the way projects are managed. All too often the fact it’s people that deliver projects is forgotten, something not lost on this book which should be applauded.
Chris Field PMP MBCS CITP